{"id":3,"date":"2026-03-23T15:34:06","date_gmt":"2026-03-23T15:34:06","guid":{"rendered":"https:\/\/mmed.cfolks.pl\/?page_id=3"},"modified":"2026-07-21T14:54:14","modified_gmt":"2026-07-21T12:54:14","slug":"polityka-prywatnosci","status":"publish","type":"page","link":"https:\/\/sklep.media-med.pl\/en\/polityka-prywatnosci\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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Privacy policy<\/span><\/p>\n

Privacy policy of the Media-MED online shop<\/h2>\n

This Privacy Policy sets out the rules for the processing of personal data
\nusers and customers using the online shop
\nMedia-MED Sp. z o.o.<\/p>\n

The document describes what data is collected and for what purposes it is used,
\nwho they may be transferred to and what rights the data subjects have.<\/p>\n

The Privacy Policy applies to the online shop available at:
\nhttps:\/\/sklep.media-med.pl\/<\/strong>.<\/p>\n

\n

Key information<\/h3>\n
\n
The data controller is Media-MED Sp. z o.o.<\/div>\n
Data are processed for the purpose of order fulfilment and customer service.<\/div>\n
Data may be transferred to payment operators, courier companies and technical service providers<\/div>\n
The user has the right to access, rectify and erase data<\/div>\n<\/div>\n<\/div>\n<\/section>\n
Table of contents<\/span><\/p>\n

Scope of the Privacy Policy<\/h2>\n
\n
\n
I. Data controller<\/a><\/div>\n
II. Contact regarding data matters<\/a><\/div>\n
III. Scope of processed data<\/a><\/div>\n
IV. Purposes and legal bases for processing<\/a><\/div>\n
V. Customer account<\/a><\/div>\n
VI. Orders and payments<\/a><\/div>\n
VII. Delivery of orders<\/a><\/div>\n
VIII. Contact and complaints forms<\/a><\/div>\n
IX. Newsletter<\/a><\/div>\n
X. Data recipients<\/a><\/div>\n
XI. Data retention period<\/a><\/div>\n
XII. User rights<\/a><\/div>\n
XIII. Voluntary provision of data<\/a><\/div>\n
XIV. Transfer of data outside the EEA<\/a><\/div>\n
XV. Data security<\/a><\/div>\n
XVI. Cookies<\/a><\/div>\n
XVII. Final provisions<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n
I<\/span><\/p>\n

Data controller<\/h2>\n

The controller of the personal data of users and customers of the online shop is:<\/p>\n

    \n
  • Media-MED Sp. z o.o.<\/strong><\/li>\n
  • 7 Promienistych Street<\/li>\n
  • 31-481 Krak\u00f3w<\/li>\n
  • NIP: 9452062062<\/li>\n
  • KRS: 0000364874<\/li>\n<\/ul>\n

    The controller processes personal data in accordance with applicable laws,
    \nin particular with Regulation (EU) 2016\/679 of the European Parliament and of the Council
    \ndated 27 April 2016 on the protection of natural persons in relation to
    \nrelating to the protection of natural persons with regard to the processing of personal data and on the free movement of such data,
    \nhereinafter referred to as the GDPR.<\/p>\n<\/section>\n

    II<\/span><\/p>\n

    Contact regarding personal data<\/h2>\n

    For matters relating to the processing of personal data, you can contact
    \nWith the Administrator:<\/p>\n

      \n
    • by post to the address:
      \nMedia-MED Sp. z o.o., 7 Promienistych St., 31-481 Krak\u00f3w,<\/li>\n
    • by email to:
      \nbiuro@media-med.pl<\/strong>.<\/li>\n<\/ul>\n

      The controller has not appointed a Data Protection Officer.<\/p>\n<\/section>\n

      III<\/span><\/p>\n

      Scope of processed personal data<\/h2>\n

      The controller may process personal data provided by the user or the customer
      \nwhen using the online shop, placing an order, creating an account,
      \ncontacting the shop, signing up for the newsletter or submitting a complaint.<\/p>\n

      Depending on the type of activity, they may be processed in particular
      \nthe following data:<\/p>\n

        \n
      • full name,<\/li>\n
      • company name,<\/li>\n
      • residential address or registered office address,<\/li>\n
      • delivery address,<\/li>\n
      • email address,<\/li>\n
      • phone number,<\/li>\n
      • NI Number,<\/li>\n
      • details necessary to issue an invoice,<\/li>\n
      • order data,<\/li>\n
      • payment details,<\/li>\n
      • data contained in the correspondence with the Administrator,<\/li>\n
      • data provided in the contact or complaints form.<\/li>\n<\/ul>\n<\/section>\n
        IV<\/span><\/p>\n

        Purposes and legal basis for data processing<\/h2>\n

        Personal data is processed for the following purposes:<\/p>\n

          \n
        1. customer account management<\/strong> \u2014 pursuant to Article 6(1)(b) of the GDPR,
          \nthat is, for the purpose of providing a service electronically;<\/li>\n
        2. order fulfilment<\/strong> \u2014 pursuant to Article 6(1)(b) of the GDPR,
          \nthat is, for the purpose of concluding and performing a contract of sale;<\/li>\n
        3. payment processing<\/strong> \u2014 pursuant to Article 6(1)(b) of the GDPR,
          \nthat is, in order to process payment for the order;<\/li>\n
        4. issuing invoices and fulfilling tax obligations<\/strong> \u2014
          \npursuant to Article 6(1)(c) of the GDPR;<\/li>\n
        5. order delivery<\/strong> \u2014
          \npursuant to Article 6(1)(b) of the GDPR;<\/li>\n
        6. contact form support<\/strong> \u2014
          \npursuant to Article 6(1)(f) of the GDPR, namely the legitimate interest
          \nAn administrator responsible for managing communications;<\/li>\n
        7. handling of complaints, returns and claims<\/strong> \u2014
          \npursuant to Article 6(1)(b), (c) and (f) of the GDPR;<\/li>\n
        8. newsletter dispatch<\/strong> \u2014
          \non the basis of the user\u2019s consent, i.e. Article 6(1)(a) of the GDPR;<\/li>\n
        9. investigation or defence against claims<\/strong> \u2014
          \npursuant to Article 6(1)(f) of the GDPR.<\/li>\n<\/ol>\n<\/section>\n
          V<\/span><\/p>\n

          Customer account on the online shop<\/h2>\n

          Users can create a customer account on the online shop.<\/p>\n

          Creating an account allows you, in particular, to:<\/p>\n

            \n
          • faster placement of subsequent orders,<\/li>\n
          • checking purchase history,<\/li>\n
          • management of the data provided during registration,<\/li>\n
          • address and company data management,<\/li>\n
          • access to the features available to logged-in customers.<\/li>\n<\/ul>\n

            In order to set up and manage a customer account, the Administrator may process
            \nin particular:<\/p>\n

              \n
            • full name,<\/li>\n
            • email address,<\/li>\n
            • username and password,<\/li>\n
            • address details,<\/li>\n
            • company details,<\/li>\n
            • order history.<\/li>\n<\/ul>\n

              Data is processed for the duration of the customer\u2019s account, unless otherwise required by law
              \nrequire longer retention of certain data.<\/p>\n<\/section>\n

              VI<\/span><\/p>\n

              Orders and payments<\/h2>\n

              In order to place and process an order, the Customer provides the necessary data
              \nfor the conclusion and performance of the sales contract, in particular:<\/p>\n

                \n
              • identification data,<\/li>\n
              • contact details,<\/li>\n
              • address details,<\/li>\n
              • delivery details,<\/li>\n
              • data required to issue a sales invoice.<\/li>\n<\/ul>\n

                Payments in the store can be processed via third-party
                \npayment operators<\/p>\n

                  \n
                • PayU<\/strong>,<\/li>\n
                • Revolut<\/strong>.<\/li>\n<\/ul>\n

                  Regarding payment processing, data may be transferred to the payment operator
                  \nchosen by the Customer when placing the order, solely to the extent
                  \nnecessary to carry out the transaction.<\/p>\n<\/section>\n

                  VII<\/span><\/p>\n

                  Order delivery<\/h2>\n

                  In order to deliver the ordered products, the Administrator transfers the necessary data
                  \nto a courier company or another entity carrying out the delivery.<\/p>\n

                  Order deliveries are fulfilled via:<\/p>\n

                    \n
                  • GLS<\/strong>.<\/li>\n<\/ul>\n

                    Data transferred for the purpose of executing the delivery may include:<\/p>\n

                      \n
                    • first name and surname or company name,<\/li>\n
                    • delivery address,<\/li>\n
                    • phone number,<\/li>\n
                    • email address,<\/li>\n
                    • information necessary for the correct delivery of the shipment.<\/li>\n<\/ul>\n<\/section>\n
                      VIII<\/span><\/p>\n

                      Contact form and complaints form<\/h2>\n

                      The forms available in the online shop may serve in particular to:<\/p>\n

                        \n
                      • submitting enquiries regarding products or how the shop operates,<\/li>\n
                      • contacting the Customer Service Department,<\/li>\n
                      • submitting complaint claims,<\/li>\n
                      • transmission of the information necessary to handle the request.<\/li>\n<\/ul>\n

                        The data provided in the contact form are processed in order to provide a response
                        \nto the submitted enquiry and for conducting further correspondence.<\/p>\n

                        The data provided in the complaint form are processed in order to accept,
                        \nconsideration and handling of the complaint.<\/p>\n

                        The scope of processed data depends on the type of form and the information
                        \nprovided by the user and may include in particular:<\/p>\n

                          \n
                        • full name,<\/li>\n
                        • company name,<\/li>\n
                        • email address,<\/li>\n
                        • phone number,<\/li>\n
                        • order details,<\/li>\n
                        • product data,<\/li>\n
                        • content of the query or report,<\/li>\n
                        • documents or attachments provided by the user.<\/li>\n<\/ul>\n<\/section>\n
                          IX<\/span><\/p>\n

                          Newsletter<\/h2>\n

                          The user can voluntarily subscribe to the Media-MED newsletter.<\/p>\n

                          A newsletter can be used to send:<\/p>\n

                            \n
                          • commercial information,<\/li>\n
                          • marketing and promotional information,<\/li>\n
                          • information about products and new releases,<\/li>\n
                          • information about the Media-MED offer,<\/li>\n
                          • information relating to the company's operations.<\/li>\n<\/ul>\n

                            The newsletter is managed using the following system:<\/p>\n

                              \n
                            • MailerLite<\/strong>.<\/li>\n<\/ul>\n

                              For the purpose of sending the newsletter, primarily the e-mail address is processed,
                              \nand other data provided voluntarily during registration.<\/p>\n

                              The user can unsubscribe from the newsletter at any time:<\/p>\n

                                \n
                              • by clicking the unsubscribe link in the newsletter email,<\/li>\n
                              • contacting the Administrator.<\/li>\n<\/ul>\n<\/section>\n
                                X<\/span><\/p>\n

                                Recipients of personal data<\/h2>\n

                                Personal data may be transferred to entities supporting the Administrator
                                \nin running an online shop and fulfilling orders.<\/p>\n

                                The recipients of the data may include, in particular:<\/p>\n

                                  \n
                                • hosting service providers
                                  \nCyber_Folks<\/strong>,<\/li>\n
                                • payment operators \u2014
                                  \nPayU<\/strong> i Revolut<\/strong>,<\/li>\n
                                • courier company
                                  \nGLS<\/strong>,<\/li>\n
                                • accounting and tax service providers,<\/li>\n
                                • entities providing IT support for the shop,<\/li>\n
                                • newsletter provider \u2014
                                  \nMailerLite<\/strong>,<\/li>\n
                                • entities providing legal or advisory services,<\/li>\n
                                • entities authorised to obtain data on the basis of currently applicable laws
                                  \nlegal provisions.<\/li>\n<\/ul>\n

                                  Data is only transferred to the extent necessary for the performance of
                                  \na specific purpose.<\/p>\n<\/section>\n

                                  XI<\/span><\/p>\n

                                  Data retention period<\/h2>\n

                                  Personal data is stored for the period necessary to fulfil the purposes,
                                  \nfor whom they were collected.<\/p>\n

                                    \n
                                  1. Data related to order fulfillment are stored for the required period
                                    \ntax and accounting legislation.<\/li>\n
                                  2. Customer account data is stored for the duration of the account holding period
                                    \nor until it is removed.<\/li>\n
                                  3. Newsletter data is stored until consent is withdrawn
                                    \nor subscription cancellation.<\/li>\n
                                  4. Data related to complaints and claims are kept for a period of
                                    \nnecessary for handling the request and any potential establishment, exercise or defence of legal claims.<\/li>\n
                                  5. Data processed based on the Controller's legitimate interest
                                    \nare retained until a valid objection is lodged or until they cease to apply
                                    \nthis business.<\/li>\n<\/ol>\n<\/section>\n
                                    XII<\/span><\/p>\n

                                    Data subject rights<\/h2>\n

                                    The data subject is entitled to the rights set out in the GDPR,
                                    \nin particular:<\/p>\n

                                      \n
                                    • right of access to your data,<\/li>\n
                                    • the right to rectification,<\/li>\n
                                    • right to erasure,<\/li>\n
                                    • the right to restrict processing,<\/li>\n
                                    • right to data portability,<\/li>\n
                                    • right to object to data processing,<\/li>\n
                                    • the right to withdraw consent at any time if data is being processed
                                      \non the basis of consent,<\/li>\n
                                    • the right to lodge a complaint with the President of the Office for Personal Data Protection.<\/li>\n<\/ul>\n

                                      To exercise your rights, you can contact the Administrator
                                      \nat the address:
                                      \nbiuro@media-med.pl<\/strong>.<\/p>\n<\/section>\n

                                      13<\/span><\/p>\n

                                      Voluntary provision of data<\/h2>\n

                                      Providing personal data is voluntary, but in some cases
                                      \nessential to use certain store functionalities.<\/p>\n

                                      Providing data is necessary in particular for:<\/p>\n

                                        \n
                                      • account setup and management,<\/li>\n
                                      • placement and fulfilment of the order,<\/li>\n
                                      • delivery of the purchased products,<\/li>\n
                                      • issuing a sales document,<\/li>\n
                                      • payment processing,<\/li>\n
                                      • providing a response to the enquiry submitted via the form,<\/li>\n
                                      • reception and consideration of complaints.<\/li>\n<\/ul>\n

                                        Failure to provide the details required to process the order will prevent its completion
                                        \nsubmission or execution. Failure to provide details in the contact form may
                                        \nprevent a reply from being given to the enquiry.<\/p>\n

                                        The following remains optional:<\/p>\n

                                          \n
                                        • signing up for the newsletter,<\/li>\n
                                        • consent to receive marketing communications.<\/li>\n<\/ul>\n<\/section>\n
                                          XIV<\/span><\/p>\n

                                          Transfer of data outside the European Economic Area<\/h2>\n

                                          As a general rule, the data controller does not transfer personal data outside the European
                                          \nEconomic Area.<\/p>\n

                                          However, data may be transferred outside the European Economic Area,
                                          \nif this relates to the use of tools or services provided by suppliers
                                          \nexternal parties who may process data outside the EEA.<\/p>\n

                                          Data may only be transferred outside the EEA if:<\/p>\n

                                            \n
                                          • this is linked to the provision of services by an external supplier,<\/li>\n
                                          • the supplier ensures an adequate level of data protection,<\/li>\n
                                          • the appropriate safeguards required by the GDPR have been put in place,<\/li>\n
                                          • In particular, standard contractual clauses or other mechanisms were used
                                            \nas provided for by the applicable legislation.<\/li>\n<\/ul>\n<\/section>\n
                                            XV<\/span><\/p>\n

                                            Data security<\/h2>\n

                                            The controller shall implement appropriate technical and organisational measures designed to
                                            \nwith the aim of protecting personal data.<\/p>\n

                                            The security measures in place are designed to protect data, in particular, against:<\/p>\n

                                              \n
                                            • data loss,<\/li>\n
                                            • unauthorised access,<\/li>\n
                                            • unauthorised disclosure,<\/li>\n
                                            • unauthorised alteration of data,<\/li>\n
                                            • data destruction,<\/li>\n
                                            • the processing of data by unauthorised persons.<\/li>\n<\/ul>\n

                                              In particular, the administrator shall:<\/p>\n

                                                \n
                                              • technical security measures for IT systems,<\/li>\n
                                              • organisational safeguards,<\/li>\n
                                              • data access control,<\/li>\n
                                              • restricting access solely to authorised persons and organisations,<\/li>\n
                                              • procedures relating to the processing and protection of personal data.<\/li>\n<\/ul>\n

                                                Access to personal data is restricted to those individuals and organisations that require it
                                                \nto carry out specific tasks relating to the running of the shop, orders and payments,
                                                \ndeliveries, complaints or customer contact.<\/p>\n<\/section>\n

                                                Sixteenth<\/span><\/p>\n

                                                Cookies and analytics tools<\/h2>\n

                                                The online shop may use cookies and similar technologies.<\/p>\n

                                                Detailed information regarding cookies includes in particular:<\/p>\n

                                                  \n
                                                • types of cookies used,<\/li>\n
                                                • purposes of their use,<\/li>\n
                                                • their storage period,<\/li>\n
                                                • analytical tools used,<\/li>\n
                                                • marketing tools used,<\/li>\n
                                                • methods of user consent management,<\/li>\n
                                                • methods of deleting or blocking cookies.<\/li>\n<\/ul>\n

                                                  Detailed information regarding cookies and analytical tools
                                                  \nand marketing practices, as well as methods for managing consent, can be found
                                                  \nin a separate document:<\/p>\n

                                                  Cookies Policy<\/strong>.<\/p>\n

                                                  Tools such as Google Analytics, Google Search Console and Google Ads
                                                  \nand the LinkedIn Insight Tag have been or will be described in detail
                                                  \nin the Cookies Policy.<\/p>\n<\/section>\n

                                                  XVII<\/span><\/p>\n

                                                  Final provisions<\/h2>\n

                                                  The administrator reserves the right to update this
                                                  \nPrivacy Policy, in particular in the case of:<\/p>\n

                                                    \n
                                                  • changes to legislation,<\/li>\n
                                                  • technological changes,<\/li>\n
                                                  • changes to the way the online shop operates,<\/li>\n
                                                  • changes relating to the services used and external suppliers,<\/li>\n
                                                  • changes relating to the methods of processing personal data.<\/li>\n<\/ul>\n

                                                    The current version of the Privacy Policy is available on the shop\u2019s website
                                                    \nthe Media-MED website.<\/p>\n<\/section>\n

                                                    \u201e`<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

                                                    \n\t
                                                    \n\t\t
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                                                    \n

                                                    Company details<\/h3>\n

                                                    Media-MED Sp. z o.o.<\/strong>
                                                    \n7 Promienistych Street
                                                    \n31-481 Krak\u00f3w<\/p>\n

                                                    NIP: 9452062062
                                                    \nKRS: 0000364874<\/p>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

                                                    \n\t\t
                                                    \n\t\t\t
                                                    \n

                                                    Contact<\/h3>\n

                                                    \ud83d\udcde (12) 413 94 90<\/p>\n

                                                    \ud83d\udcf1 697 915 953<\/p>\n

                                                    \u2709\ufe0f biuro@media-med.pl<\/p>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Polityka prywatno\u015bci Polityka prywatno\u015bci sklepu internetowego Media-MED Niniejsza Polityka Prywatno\u015bci okre\u015bla zasady przetwarzania danych osobowych u\u017cytkownik\u00f3w oraz klient\u00f3w korzystaj\u0105cych ze sklepu internetowego Media-MED Sp. z o.o. Dokument opisuje, jakie dane s\u0105 zbierane, w jakich celach s\u0105 wykorzystywane, komu mog\u0105 by\u0107 przekazywane oraz jakie prawa przys\u0142uguj\u0105 osobom, kt\u00f3rych dane dotycz\u0105. Polityka Prywatno\u015bci dotyczy sklepu internetowego dost\u0119pnego [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"content-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":17,"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":6165,"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/6165"}],"wp:attachment":[{"href":"https:\/\/sklep.media-med.pl\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"Well played","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}